Our mission is:
- To provide for our customers the highest level of products and customer services at fair and competitive prices.
- To ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes.
- To maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our vendors, professional associates and customers.
Our Hours of Operation:
Counter and Inside Sales: 7:00 a.m. - 4:30 p.m. Monday through Friday
- Please refer to the items by product number and description when available.
- Please call 1-800-552-3697 or 260-423-9577 for customer assistant.
- E-mail us at firstname.lastname@example.org for quote request.
- Pricing and product specifications are subject to change without notice.
- All Federal, State or Local Taxes, when applicable, will be added.
- Tax exemption certificates must be provided when applicable. Form ST-105 can be downloaded here if needed. Fax to us at 260-422-7794 or e-mail email@example.com.
- Products shipped to destinations within a 100 mile radius of the Fort Wayne, Indiana area can be delivered via our fleet of trucks at No Charge.
- Products shipped to destinations outside this 100 mile radius are F.O.B. exceptions for large orders can be negotiated.
All claims for shortages or damages must be made within 5 days of receipt of goods.
- All returned materials subject to manufacturer’s restocking fees and freight charges.
- All items returned for credit must be received within 60 days of purchase.
- All returned merchandise must be in original box and in sellable condition.
- Returns will only be accepted at Wayne Pipe & Supply, Inc and Wayne Kitchen and Bath Works when accompanied by a Return Goods Authorization. Contact your local sales representative or e-mail firstname.lastname@example.org for the proper paperwork.
- All warranties are subject to the rules and regulations of the Product Manufacturers.